Privacy Policy
At Premium Pouches, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit www.premiumpouches.co.uk. By using our website, you agree to the terms set out below.
1. Information We Collect
We collect personal data such as your name, email address, shipping address and payment details to process orders and provide services. Non-personal data like IP addresses and browsing activity may also be collected via cookies to improve user experience.
2. How We Use Your Information
Your data is used to process purchases, manage your account and communicate with you. If you’ve opted in, we may also send marketing updates. Non-personal data helps enhance website performance.
3. Data Sharing
We do not sell your personal data. We may share information with trusted third-party providers for payment processing, shipping or analytics purposes. All partners comply with data protection regulations.
4. Cookies
Cookies track browsing activity to personalise your experience. You can manage cookie preferences in your browser settings, but certain features may not work as intended if disabled.
5. Data Security
We implement robust security measures to protect your data. However, while we strive for absolute protection, no online transmission can be 100% secure.
6. Your Rights
In accordance with GDPR, you have the right to access, correct, or delete your data. For any data-related inquiries, please contact us.
7. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
8. Updates to This Policy
We reserve the right to update this Privacy Policy. Changes will be posted on this page with an updated effective date.
Contact Us
For questions regarding this Privacy Policy, email us at hello@premiumpouches.co.uk
Terms of Service
Welcome to Premium Pouches. By accessing or using our website (www.premiumpouches.co.uk), you agree to comply with the following Terms of Service. Please read these carefully.
1. Eligibility
This site is intended for individuals aged 18 or over. By making a purchase, you confirm that you meet the legal age requirements for nicotine products in your jurisdiction.
2. Products & Services
We supply nicotine pouches for personal use only. Product availability, pricing and offers are subject to change without notice.
3. Orders & Payments
Orders are confirmed upon full payment. We reserve the right to cancel or refuse any order. Refunds are available for unopened products returned within 10 days (see our Returns Policy).
4. Shipping & Delivery
We ship within the UK only. Orders placed before 1 PM are usually dispatched the same day. Delivery times may vary due to external factors.
5. Age Verification
We may request proof of age to comply with legal regulations. By ordering, you confirm that you meet the age requirements.
6. User Conduct
You agree to use our website responsibly. Unlawful use, including fraud, hacking or uploading malicious content, is strictly prohibited.
7. Intellectual Property
All content, including images, logos, and text is owned by Premium Pouches. Any unauthorised use or reproduction is strictly prohibited.
8. Limitation of Liability
We are not liable for any direct, indirect, or incidental damages arising from the use of our products or website. Use our products responsibly and consult a healthcare professional if needed.
9. Changes to Terms
We reserve the right to update these Terms of Service. Your continued use of our website indicates acceptance of any changes.
10. Governing Law
These terms are governed by the laws of the United Kingdom. Any disputes will be resolved in the appropriate UK courts.
Contact Us
For any inquiries regarding these Terms of Service, email us at hello@premiumpouches.co.uk